Frequently Asked Questions
What products does Texel Comp offer?
Texel Comp's current online catalog includes diagnostic and clinical medical displays, Dell worklist monitors, and professional dictation accessories.
Can I request a quote before ordering?
Yes. Use the Request a Quote page for quantity requests, purchasing assistance, or orders that need special handling.
Do you offer expedited shipping?
Expedited shipping is available by quote on medical display orders. Call Texel Comp at 713-677-9097 before ordering so the available service and cost can be confirmed.
How is standard shipping calculated?
Shipping depends on the product and destination. Medical displays use product-specific standard shipping rates. Eligible dictation microphones include free standard shipping within the contiguous United States. Other products may show carrier-calculated FedEx options at checkout.
Can I order multiple units?
Yes. For larger quantities, please request a quote so availability, shipping, and lead time can be confirmed before purchase.
What warranty applies to my order?
Warranty coverage varies by product, manufacturer, and condition. Review the product listing and contact Texel Comp before ordering if you need written confirmation of the warranty that applies to a specific model.
What is the return policy?
Returns are governed by the store's published Return & Refund Policy. Please review it before placing an order.
How can I contact Texel Comp?
Email support@texelcomp.com or call 713-677-9097.